Privacy Policy

data privacy

At TCare Dental Centre, we value and respect the privacy of our patients. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained from our patients. Please read this policy carefully to understand how we handle your information.

 

Information We Collect

We collect personal information necessary to provide dental services and maintain patient records. The information we collect may include:

 

a. Contact information (name, address, phone number, email)

b. Date of birth

c. Health and dental history

d. Dental treatment records and X-rays

e. Insurance information

f.  Payment information

g. Appointment requests and preferences

h. Online inquiries or messages

Cookies & Tracking Tecnologies

We may use cookies and similar tracking technologies to enhance the user experience on our website. These technologies collect certain information automatically, such as IP addresses, browser type, device identifiers, and browsing behaviour. Cookies can be disabled or deleted by changing the settings in your browser, but this may affect the functionality of our website

How We Collect Information

We collect information through various methods, including:

 

a. Directly from patients during registration and consultation

b. Electronic forms and online portals

c. Correspondence via social media, email, phone, or in-person

How We Use Information

We use personal information for the following purposes:

 

a. Provide dental care and treatment

b. Communicate appointment reminders and follow-up care

c. Process insurance claims and billing

d. Improve our services and patient experience

e. Comply with legal and regulatory requirements

f. Marketing purposes

Information Sharing

We do not sell, trade, or rent personal information to third parties. However, we may share information with the following entities:

 

a. Dental professionals and staff involved in providing treatment

b. Insurance companies for claims processing

c. Regulatory authorities or law enforcement agencies as required by law

We ensure that any third parties with access to personal information maintain strict confidentiality and data security measures.

Data Security

We implement reasonable technical and organizational measures to safeguard personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

 

Third Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

 

 

Retention of Information

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, as required by law, and to establish or defend legal claims.

 

 

 

Your Right

You have certain rights regarding your personal information, including:

 

a. Access: Request a copy of your personal information held by us.

b. Correction: Request corrections or updates to your personal information.

c. Deletion: Request the deletion of your personal information, subject to legal obligations.

d. Withdrawal: Withdraw your consent for the collection or use of your personal information.

 

 

 

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

 

 

 

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please get in touch with us at:

 

+ TCare Dental Centre – Villawood

Address: 27 Villawood Pl, Villawood NSW 2163

Phone number: (02) 8766 6698

Email: villawood@tcaredental.com.au

 

+ TCare Dental Centre – Campsie

Address: 321 Beamish Str, Campsie NSW 2194

Phone number: (02) 8766 6699

Email: admin@tcaredental.com.au

 

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

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